Request a Demo

Tell us a little about yourself and we’ll reach out soon with an invitation

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Back
phone Ready to learn more?

Subcontractor FAQ

Frequently Asked Questions for Subcontractors working with Odin

General

What is Odin?

Odin’s platform allows everyone on the jobsite, from owners, CMs, and GCs to subcontractors, to easily and effectively manage their workforce. By streamlining and digitizing worker onboarding, managing badging, and controlling site access if desired, Odin ensures compliance, improves safety, and provides visibility into what’s happening on the site. It also allows individuals in the workforce to be connected in ways never before possible.

As a contractor, you can:

Why am I being required to sign up?

The owner, general contractor, and/or construction manager on the project is using Odin to manage worker onboarding, site access, and labor visibility. To ensure accurate data across all project participants, your contract requires that you use Odin to manage your workers for this project. Fulfilling this requirement is a prerequisite for all contractors and their employees to access the site.  

How much will Odin cost for subcontractors?

Odin requires each subcontractor to have an active Odin Account and subscription for every month that your workers need site access. As part of your subscription you will receive access to all data for your workers and those of your sub-tier subcontractors (among other benefits).

Odin Subcontractor Platform Subscription Fees are as follows:

If the job site is using physical access control (eg. turnstiles or wall readers), you will be charged $20 per worker badge printed or digitally issued, plus any applicable project onboarding fees. Worker badges will be billed monthly based on the total number of badges printed for your workers and your subcontractor's workers for the previous month. This includes new badges and replacement badges.

Please note that Odin Badges are ultimately the property of the Individuals and are not Project specific.

Signing up

How do I sign up?

To sign up for Odin, please fill out this form with the relevant information for your business. The Odin onboarding team will then reach out to you within 2 business days to complete the signup process.

What information do I need to provide to register?

You will need to provide a primary point of contact, a billing contact, and whether you will be contracting with any subcontractors for this project.

Billing

How often will I be billed?

You will be billed for your Subcontractor Platform Subscription at the end of each month you, or your subcontractors, have active workers on the jobsite. Worker badges will be billed monthly based on the total number of badges printed for your workers and your subcontractor's workers for the previous month.

How do I pay?

You can pay by credit card or ACH payment, with 30 day net terms.

What happens if I am delinquent on payments?

If you are overdue making a payment, you will no longer have the ability to onboard your workers into Odin in advance or see their daily site activity. Under certain circumstances, your workers may lose access to the jobsite and new workers will not be onboarded until payment has been received.

Managing Workers

What are Individual Accounts?

All workers and others who require access to a Project need an Individual Account, which will contain their required information, photo, work credentials, and other important features. 

Individual Accounts are not exclusively tied to any employer or Project but will be Linked to the current employer and Project. 

Once a worker has an Individual Account, they do not need to re-enter information or create a new profile for a new employer or project. Their account just needs to be Linked to the new employer and/or Project.  Workers benefit by being able to maintain their information and credentials in one place.

How do I onboard my workers?

When you sign up for Odin, you will receive a custom URL which you can use to enter your workers’ information. Odin provides professional services for contractors who prefer to bulk upload their workers. Please reach out to support@useodin.com for more details.

What information is needed to add a worker to Odin?

At a minimum, you will need the worker’s full name, date of birth, phone number, and the last four digits of their social security number. We use this information to check if the worker is already registered in Odin.

If they are, you won’t need to provide any other information. If they are new to Odin, you’ll also have the ability to add their contact information (address and email), emergency contact information, and work details such as trade and title.

Can I use Odin for my workers on other jobsites (even if the other Projects are not using Odin)?

Yes! Please reach out to support@useodin.com to find out more about how Odin can be used to manage your workers across your entire portfolio of projects.

Can my workers enter their information themselves?

Yes. The custom URL you receive when signing up for Odin can be shared directly with your workers. When they submit their information, they will be added to Odin, associated with your organization, and automatically assigned to the job site.

Managing Subs

If I’m using subs on this project, do they have to sign up for Odin?

No. Your contract with Odin covers all of your subcontractors’ workers in addition to your own. 

Can I see the worker information of my subs?

Yes, you will be able to see the activity of any worker employed by your directly contracted subs.

How do I associate a sub to my contractor account?

If you are unable to see your sub’s information, please reach out to support@useodin.com for support.

Data & Reporting

What information will I have access to?

After signing up for Odin, you will have access to the database of your workers and will be able to add workers to a jobsite (pre-onboarding). You will also be able to see all of the jobsite access activity (e.g. clock ins and clock outs) for your workers and your sub-tier contractors’ workers. You can view this data in real-time or can pull unlimited reports for previous dates.

Can I request a custom report?

Yes. Please reach out to support@useodin.com to make a request.

Support

Where can I go for support around using Odin?

For all support requests, please reach out to support@useodin.com. You can typically expect to receive a response within one business day.